FAQ
What kind of quality can I expect when streaming?
Our site uses adaptive bit-rate streaming to deliver the highest quality media that your internet connection and device can handle. Optimally, you'll see a high-definition picture with stereo audio. While you're streaming, we'll monitor your bandwidth to make certain you're getting the best stream possible - if your connection and/or device require, we'll adapt send an appropriate stream to optimize your viewing experience.
What devices can I watch this year’s movies on?
All CFF 2022 Films, Short Films and special events can be watched on your computer browser, tablet, or smartphone!
How is this year's virtual festival going to work? Will every film be available for me to screen during the entire event?
The majority of films screening this year are available on-demand for the entire duration of the festival. Only a small handful of this year's features will be screened in time slots, and to further build the sense of community that surrounded last year's virtual CFF, and we'll be hosting "Watch Parties" for those films on our "CFF 2022 Fans & Filmmakers," Discord server.
What do I do if I'm having trouble watching films?
Our partners at Festivee can help! You can send them a message anytime simply by clicking the little blue intercom button in the lower right corner of your screen, and they'll get right back to you. If you'd prefer to email instead, direct those emails to shelby.lile@cinevee--festivee-32efe315327b.intercom-mail.com
When Can I Start Watching This Year’s Films And How Long Will I Have Access To Them?
You'll be able to start watching all this year's films (except for the films noted on our Special Screenings Schedule) beginning at 10 am EDT on Thursday, June 23rd, and you'll be able to access them until 2 am EDT on Wednesday, June 30th. All short films and short film blocks will be available for the complete duration of the festival.
I live outside the U.S. will I be able to see the films at this year's festival?
This year's virtual festival is geo-locked to the U.S.
Will I be able to purchase individual tickets for the films playing at this year's festival?
Individual tickets for certain films screening at CFF 2022 will be made available starting the week before the festival at the cost of $13 per film or short film block. Some films will be available only to badge holders due to rights limitations or other restrictions beyond our control. Films available to badge holders only are notated in their description.
Tell me more about this Discord server?
This year's virtual festival also includes the launch of our CFF 2023 Discord server. Each film/shorts block in CFF 2023 has a separate channel on the server. This means that fans will be able to discuss the films without spoiling them for folks who haven't seen them yet. Attending filmmakers will also have access to these Discord channels, which work like a 24 hour Q&A session. We'll still have plenty of filmed Q&As and other special events you can tune into with this year's filmmakers, but the Discord means if you watch a film at 4 am and have a burning question for the filmmaker, you'll be able to ask it at any point during the festival.
How do I get Discord?
Don't worry; Discord is free to download app that you can access from your desktop or mobile devices. If you're a CFF 2023 Badge holder or filmmaker and don't already have Discord, you can download it HERE.
How do I gain access to the CFF 2023 Discord Server?
Access to this year's Discord server and live special events are only open to badge holders and CFF 2023 filmmakers if you've purchased a CFF 2023 badge or have a film screening at this year's fest lookout for an email from us the week of the event with your invite to the server. If you bought a badge and haven't yet received your Discord invite drop us a line at CFFhelpdesk@chattfilmfest.org and we'll get you taken care of right away.
Why is this year's festival being presented in a hybrid format?
A very big reason: presenting the festival virtually these last few years taught us some valuable lessons about accessibility and its importance to the future of film festivals. We've always worked hard to make CFF a warm and inclusive event, and we feel that to keep that promise, we have to embrace a hybrid format in the future while also doing everything we can to help keep the costs of our festival badges as low as possible. BONUS: You get to see more great movies and we get to work with and share the creations of even more talented filmmakers we admire. It's win fucking win y'all.
How can I watch this year's events?
CFF 2023 events are open to badge holders only. To help further build the sense of community around our virtual festival, we've started a Chattanooga Film Festival Discord server. An email invitation to join the server will be going out the week of the festival to both badge holders and our 2023 filmmakers. This email will also contain a link to view the CFF 2023 Live Stream, where we'll be broadcasting all of our events. So if you've purchased a badge or have a film screening this year, you'll receive your invitation VERY SOON! If you haven't received your invitation link by June 23rd, please email us at CFFhelpdesk@chattfilmfest.org, and we'll get you taken care of right away!
What if I'm a filmmaker with a film screening this year and have some questions about my film?
Filmmakers with questions about their films can direct those questions to our CFF Media Manager Dustin at dustin@chattfilmfest.org@chattfilmfest.org. If your questions are related to PR and press opportunities direct your email to Bex our head of festival PR at : Bex@chattfilmfest.org
I'm a filmmaker, and I haven't received the secure upload link to send my film and other materials in yet. What should I do?
Email our CFF Media Manager Dustin at Dustin@chattfilmfest.org@chattfilmfest.org. He can re-send your invite link.
I'm a filmmaker, and I haven't yet received the discount code to redeem for my complimentary FILMMAKER VIP Badge. What Should I
If it's before June 25th, 2023, don't worry; badge codes haven't been sent yet. If it's after June 25th 2023, CFF 2023 filmmakers can direct requests to Bex on our CFF team at bex@chattfilmfest.org.
How do I request press credentials for CFF 2023?
All requests for CFF 2022 press credentials should be direct to Bex Feldbin at Bex@chattfilmfest.orgbex@chattfilmfest.org
I want to sponsor or make a tax-deductible donation to the Chattanooga Film Festival; what's the next step?
Sponsorships and donations are the lifeblood of the Chattanooga Film Festival. Allow us to thank you in advance for your interest in supporting CFF. All sponsorship or donation inquiries can be directed to Chris at Chris@chattfilmfest.org.
